{"id":38706,"date":"2025-09-30T10:22:00","date_gmt":"2025-09-30T10:22:00","guid":{"rendered":"https:\/\/swarakawanua.id\/?p=38706"},"modified":"2025-11-12T10:25:32","modified_gmt":"2025-11-12T10:25:32","slug":"pln-up3-metro-gelar-refreshment-ps4-perkuat-komitmen-layanan-jelang-hari-kesaktian-pancasila","status":"publish","type":"post","link":"https:\/\/swarakawanua.id\/?p=38706","title":{"rendered":"PLN UP3 Metro Gelar Refreshment PS4, Perkuat Komitmen Layanan Jelang Hari Kesaktian Pancasila"},"content":{"rendered":"\n<p>Swarakawanua.id, <strong>METRO\u2013<\/strong>Dalam rangka memperkuat budaya pelayanan prima sekaligus meningkatkan citra profesionalisme petugas di lapangan, PT PLN (Persero) UP3 Metro menggelar kegiatan Refreshment Implementasi Penampilan dan Sikap Senyum, Salam, Sapa (PS4). Kegiatan ini diikuti oleh seluruh Petugas Baca Meter (P2TL), Petugas Pelayanan Teknik, hingga Satuan Pengamanan (Security).<\/p>\n\n\n\n<p>Acara yang berlangsung di Gedung Sesat Agung Bumi Sai Wawai, Metro, bertujuan untuk menyegarkan kembali pemahaman serta komitmen petugas garda terdepan dalam memberikan layanan terbaik kepada pelanggan.<\/p>\n\n\n\n<p>Manager UP3 Metro, Burhanudin M. Hasan, saat membuka acara menegaskan bahwa penampilan dan etika komunikasi merupakan bagian penting dari kualitas pelayanan.<\/p>\n\n\n\n<p>\u201cKualitas layanan tidak hanya diukur dari kecepatan dan keakuratan, tetapi juga dari sikap ramah dan empati petugas di lapangan. PS4 bukan sekadar formalitas, melainkan cerminan budaya kerja PLN yang berorientasi pada kepuasan pelanggan,\u201d ujarnya, Senin (29\/9\/2025).<\/p>\n\n\n\n<p>Hal senada disampaikan Manager Pelayanan Pelanggan PLN UID Lampung, Tarti Mudiani. Ia menekankan pentingnya konsistensi penerapan PS4 dalam menghadapi dinamika pelayanan langsung.<\/p>\n\n\n\n<p>\u201cSenyum, Salam, dan Sapa adalah bentuk penghormatan kita kepada pelanggan. Petugas yang tampil rapi, sopan, dan komunikatif akan memberikan kesan positif serta membangun kepercayaan masyarakat terhadap PLN,\u201d tutur Tarti.<\/p>\n\n\n\n<p>Kegiatan refreshment dikemas interaktif melalui pembekalan materi, simulasi lapangan, serta diskusi mengenai tantangan dan praktik terbaik penerapan PS4.<\/p>\n\n\n\n<p>Dengan terselenggaranya kegiatan ini, PLN UP3 Metro berharap seluruh petugas semakin solid, profesional, dan siap memberikan pelayanan terbaik dengan semangat PS4 di setiap tugas yang dijalankan. (***)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Swarakawanua.id, METRO\u2013Dalam rangka memperkuat budaya pelayanan prima sekaligus meningkatkan citra profesionalisme petugas <a class=\"read-more\" href=\"https:\/\/swarakawanua.id\/?p=38706\" title=\"PLN UP3 Metro Gelar Refreshment PS4, Perkuat Komitmen Layanan Jelang Hari Kesaktian Pancasila\" itemprop=\"url\"><\/a><\/p>\n","protected":false},"author":1,"featured_media":38707,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23,90],"tags":[],"newstopic":[],"class_list":{"0":"post-38706","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ekbis","8":"category-pln"},"views":205,"_links":{"self":[{"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/posts\/38706"}],"collection":[{"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38706"}],"version-history":[{"count":1,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/posts\/38706\/revisions"}],"predecessor-version":[{"id":38708,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/posts\/38706\/revisions\/38708"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=\/wp\/v2\/media\/38707"}],"wp:attachment":[{"href":"https:\/\/swarakawanua.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=38706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=38706"},{"taxonomy":"newstopic","embeddable":true,"href":"https:\/\/swarakawanua.id\/index.php?rest_route=%2Fwp%2Fv2%2Fnewstopic&post=38706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}